Virtual entities

Allan Bjerrum Updated by Allan Bjerrum

The Cepheo Service integration is based on multiple virtual entities in Dataverse. The virtual entities are used in the Cepheo Asset Management mobile app and in the integration to D365FO.

Except one, the virtual entities are all standard D365FO entities, which holds data like:

  • Users & workers
  • Reference data like work order types, request types and lifecycle states
  • Functional locations and assets
  • Maintenance requests
  • Work orders and jobs

In the solution there also is a custom dedicated entity called "Cepheo Service integration work order schedule line entity". This entity is used for handling work order jobs and status updates.

How did we do?

Setup Cepheo Asset management app in Resco

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