Automatic creation of Non-conformance orders

Peter Kure Bek-Thorngreen Updated by Peter Kure Bek-Thorngreen

Setup for automating the creation of non-conformance orders

Each manufacturer is required to establish and maintain procedures to control products that don’t conform to specific requirements (21 CFR 820.90). In D365FO/SCM this can be handled via non-conformance orders. These can be created manually and are linked to standard as well as Advanced quality orders. A more automated process has been made, making it possible to auto-create NC order of type ‘Advanced quality order’ when a test/test result fails. This process is linked to the triggering of supplementary tests (see 4.3.12.5) when a test or even just a test result holds a failing value.

The setup is as follows:

  1. Set parameter for limiting auto create NC orders to one per item + batch in the Advanced quality control parameters - Default NO: Every time the event that triggers the auto-created NC order occurs; a new NC order is created - YES: Only 1 NC order is created based on the same adv. Quality order.
  1. Set the parameters on the test group lines where a failing test/test result should trigger the creation of an internal NC order, the field group ‘Auto-created Non-conformance orders’ is located in the tab page Advanced quality control- Set parameter to YES if you want a NC order to be created automatically, either when a test or a test result fails, and add a problem type linked to the new Non-conformance order type ‘Advanced quality order’ (can be changed on the NC order if needed):

How did we do?

Manual transfer of test results to batch attributes

How to enable automatic transfer of test results to batch attributes

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